About me

Hi, I’m Jen, a content designer with five years of experience specializing in UX writing and content strategy. In my current role, I craft UI text, product messaging, emails, and help content to solve complex traveler problems across the end-to-end journey. I also have three years of experience in communications and content planning, where I managed websites and developed content strategies and branding initiatives.

I hold a BA in Mass Communications with a minor in English Literature from Seattle University, an MA in Interaction & UI/UX Design from the Academy of Art University in San Francisco, and an MS in Communications from the S.I. Newhouse School of Public Communications at Syracuse University. In 2020, I completed the UX Writing Fundamentals course from the UX Writers Collective. You can find more info on my resume.

Originally from California, I’ve lived all over the world and am happy to be back in the Bay Area. In my spare time, I love to travel, explore San Francisco, enjoy live music, and curl up with a good book.

If you want to reach out, feel free to email me at [email protected] or connect on LinkedIn.